1. What we collect
When you install ZS: AI Product Description SEO, we collect and store:
- Shop information — your Shopify store domain, plan, and access tokens (required to push content)
- Product data — product names, descriptions, images, and metadata that you choose to process through the app
- Generated content — AI-generated text we produce on your request (stored for history/restore)
- Usage data — count of generations, plan tier, billing status
- Settings — your brand voice templates, default tones, audiences, languages
2. What we don't collect
The app does not request access to, and never reads:
- Your customers' data (names, emails, addresses)
- Orders or financial transactions
- Payment information (Shopify handles all billing)
- Inventory levels
The app can read and write your products, collections, blog posts, pages, store languages and translations, because those are the things it writes content for. It also stores your store's contact email address so we can send the welcome email and bulk-job notifications; you can switch those off in Settings.
3. How we use your data
To generate content, the product details you submit (titles, descriptions, tags, images you upload or select, and your brand voice rules) are sent to OpenAI, the AI provider the app uses. OpenAI states that it does not use data sent through its API to train its models. Your data is:
- Used only to generate the content you request
- Not used for advertising
- Not sold, and not shared with anyone other than the service providers listed in section 8
4. Data storage and security
- The app's database is hosted on Fly.io in the United States
- All connections to the app use HTTPS
- Each store's data is kept separate; one store cannot read another store's data
- Generation history is deleted automatically after your plan's retention period (7 to 365 days)
5. GDPR compliance
If you are in the EEA or UK, you have the right to:
- Access — request a copy of all data we hold about you
- Rectification — request correction of inaccurate data
- Erasure — request permanent deletion of your data
- Portability — request an export of your data
- Object — opt out of any processing
Email contact@zilancer.com to exercise any of these rights. We respond within 30 days.
6. Data deletion
When you uninstall the app:
- Scheduled features (Auto Blog, Auto Write) stop immediately
- About 48 hours later Shopify asks us to erase your store's data, and all of it is deleted from our database
- OpenAI may keep the prompts it processed for a limited period under its own retention policy
7. Cookies
The app uses only essential cookies for authentication. We do not use tracking, advertising, or analytics cookies. See our Cookie Policy for details.
8. Third-party services
We use these third parties to operate the app:
| Provider | Purpose | Data shared |
|---|---|---|
| Shopify | App platform + billing | Per Shopify's terms |
| OpenAI | AI text and image analysis | Product details and images you choose to process, your brand voice rules |
| Fly.io | App hosting and database (United States) | All app data described in section 1 |
| Resend | Sending email | Your store's contact email address and store name |
| Tawk.to | In-app support chat | Your store domain and anything you type in the chat |
| IONOS | Hosting of this website | IP addresses (logs) |
9. Children's privacy
Our service is not directed to anyone under 16. We do not knowingly collect data from minors.
10. Changes to this policy
We may update this policy. Material changes will be notified by email and via an in-app banner. Continued use after changes means you accept the new policy.
11. Contact
Questions about privacy? Email contact@zilancer.com.